Website Support Better Than The Rest
Unlike many design companies, our standard maintenance fee covers the support required to successfully run a typical website with no hidden extras.
When any new website goes live, our attitude is to consider it only the start of a life-cycle. Ongoing website maintenance is as important as the initial design. Our customer enjoy friendly support online, by email and phone, direct with a web designer. No call centre middleman. Access to an account manager is also available should you have any queries regarding your account.
We understand not all businesses have the same requirements, so the service is designed to be flexible and used in different ways over the course of the year, including general support, help with content, graphics, and on-page optimisation.
Website Support Provided
Content
Need help with content? We can help add, delete and modify existing content or add completely new pages.
Graphics
We can help resize, optimise and add new images. If your website needs a light face-lift we can change logos and branding too.
On-page SEO
Let us know the keywords requiring improvement. We will advise on any new content, work on the pages and fine tune.
Emails
Problems with your business emails? We will advise on email setup, reset passwords and provide general support.
Technical Website Maintenance
Behind the scenes a lot can go into running a website. Buying a hosting package won’t actually cover you for the technical upkeep of your website, ultimately the smooth running is the account owners responsibility. Our maintained service takes care of everything for you.
WordPress Updates
WordPress updates are critical in order to keep your site safe against exploits and malware. We ensure WP is updated as soon as possible.
Theme Updates
Like the WP core, we regularly update your websites theme files to ensure it is secure and supports all the latest new features and compatibles.
Plugin Updates
We also keep plugins up to date to ensure your website stays safe, compatible & with the latest features, troubleshooting any compatibility problems.
Web Server Tuning
We regularly test and upgrade php versions, caching and optimisation mechanisms, plus general web server tuning for increased speed & stability.
SSL Renewal
SSL certificates keep your site secure. We keep them renewed and monitored to ensure they don't expire.
Website Monitoring
We monitor every website for downtime and speed 24/7. If a website develops a problem we are alerted so able to quickly fix.
Firewall & Spam Management
All websites are installed with Security Firewall & spam protection, which is routinely monitored and attended to.
Daily Backups & Recovery
Often overlooked until too late. We take daily backups so your website can be recovered in the event of being hacked or suffering data loss.
Free Advice, Trials & No Obligation Demos
Additional Services & Priority Support
Local Exposure are equipped to provide a more complete offering than your typical web design company, with a range of visually strong products and marketing services very affordable for small business. Services including Street View photography, Virtual Tours, Google My Business (GMB) management and Pay Per Click (PPC / AdWords) advertising, all ideally complement the websites that we design. This gives our customers flexible avenues to grow online, without the fear of getting left behind evolving trends.
Our standard level of support is more than most businesses will ever need. But maybe you have a website which requires a little more ongoing development or support? Service level can be further boosted with priority support options, making us a one stop shop for all the web services your company may need.